Put an AI Agent on your WhatsApp business line
Link your business number through Meta's own onboarding flow and your AI Agent is ready to reply. StarlixAI holds registered Meta Tech Provider status on the WhatsApp Business Platform, so nobody sits between you and Meta and your WhatsApp Business Account never leaves your own Business Manager. Most teams are answering messages the same day.
- Free plan available
- No card needed
- Official WhatsApp API
- AI Agents launched
- 9,000+
- AI Agents launched
- Questions AI resolves solo
- >80%
- Questions AI resolves solo
- Ready after Meta's wizard
- ~30 sec
- Ready after Meta's wizard
Well beyond a canned auto-reply
Answers are pulled straight from your docs, help centre, and product catalog, and the Inbox tags every reply with the source it came from.
KNOWLEDGE SEARCHED
- Returns policy1 match
- Help centre48 articles
- Product catalog1,204 items
ANSWERED FROM
docs.macshop.co.uk/returns
Auto-refreshed 2 hours ago
Returns are honored for 30 days from delivery, whether the box was opened or not. A prepaid label is emailed over.
PASSED TO YOUR TEAM
Priya Raman
MacShop support · assigned 10:14
Handles voice notes and photos too
Voice messages get transcribed and answered right in the thread. A snapshot of a receipt or a damaged box is usually all the Agent needs to act.
TRANSCRIPT · SPANISH
“Hola, el pedido 4821 llegó hoy pero la caja está aplastada. Les mando una foto.”
Native buttons and product cards
Replies show up as real WhatsApp interactive messages — a product card with an image header and a link button, or quick-reply options sent as their own message, up to three at a time.
Studio Headphones
£249.00
Closed-back over-ears in graphite. 40 hour battery, active noise cancelling.
One number, doing a lot more than one job
Overnight support, the pre-purchase questions that seal the deal, template-based follow-ups your team controls, and whatever language your customers actually write in.
CUSTOMER SUPPORT
Support on the number customers already have open
Order status, shipping, returns, billing — all of it gets handled the second it comes in, 2am included. Everything still lands in your Inbox, so your team can jump in whenever they want.
Getting set up
Three steps, and most of the work happens inside Meta's own signup wizard. Timing depends on whether your business already has a WhatsApp Business Account.
Build your AI Agent
Name it, define its personality, and write instructions in plain language. Feed it your docs, help center, or FAQ so replies draw on your actual content instead of generic training data.
Launch Meta's signup wizard
Head to External Apps, open WhatsApp, and hit Connect. From there, Meta's own wizard takes care of account setup and wraps up by verifying your business number with an SMS or voice code.
It goes live once setup finishes
The wizard closes out and setup wraps in about 30 seconds. Your number, verified name, and Meta quality rating show up in the app, and the very next message that number gets receives a reply.
With an existing WhatsApp Business Account and a verified number, the wizard only takes a few minutes. Starting both from nothing is closer to 10 to 20 minutes. If another provider currently holds the number, get ahead of it by adding StarlixAI as a partner in Meta Business settings, or by releasing the number from the current provider. That step is the one thing nobody can speed up.
How this differs from a reseller setup
WhatsApp access is often bought through a Business Solution Provider, and some of them keep the WhatsApp Business Account under their own Meta Business. StarlixAI connects to Meta directly and leaves the account with you.
The WhatsApp Business Account can sit in the provider's own Meta Business, with your number on their asset.
Your WhatsApp account stays yours
The WhatsApp Business Account is created in your own Meta Business Manager, under your business, with your number. StarlixAI is added to it as a partner, and you can revoke that access from your Business settings at any time without losing the account or the number.
Message fees arrive on the provider's invoice, often with a per-message margin on top of Meta's rate.
Direct with Meta, not through a reseller
StarlixAI is registered with Meta as a Tech Provider and talks to the WhatsApp Business Platform directly. Meta bills your own account for template messages at its own rates. StarlixAI does not resell WhatsApp message fees or add a per-message margin.
WhatsApp ends up a separate product from whatever answers on your website, Telegram or Discord.
One Agent, every channel
The same Agent that runs on WhatsApp also runs on your website, Telegram, Slack, Discord, and Intercom. One set of instructions, one knowledge base, one Inbox, so an answer you correct once is corrected everywhere.
Plans that grow with your usage
Begin at no cost and move up as traffic increases. WhatsApp connectivity ships with every plan.
Free
$0/month
For personal, non-commercial projects
- 50 AI conversations/month
- Unlimited human conversations
- AI trained on up to 50 records (articles, files, products, etc.)
- Email connect
- Widget customization
- After-hours auto-reply + saved replies
Basic
$19.99/month
Everything from Free, plus:
- 100 AI conversations/month
- AI order tracking
- Multi-channel inbox
- 12 months of conversation history
- Basic analytics
WhatsApp's message fees are billed on their own. Meta charges business-initiated template messages to the payment method on your WhatsApp Business Account, at Meta's own rates. StarlixAI never resells them.
Compare all features