How is StarlixAI different from a rule-based chatbot?

Rule-based chatbots follow a fixed decision tree. They break the moment a user phrases a question outside the script. StarlixAI uses a large language model grounded in your knowledge sources, so it handles off-script questions naturally, supports 100+ languages automatically, and improves over time as you sync new content. You get a real conversation, not a menu navigator.

How long does it take to set up?

A minimal setup (knowledge base crawl plus the chat widget on one site) can go live the same day. Production-grade deployments with custom AI Actions, CRM sync, and helpdesk handoff typically go live within two weeks, depending on the number of knowledge sources and integrations.

How much does StarlixAI cost?

StarlixAI offers a free plan and paid plans starting at $19.99/month. Enterprise customers are billed per resolved conversation instead, starting at $0.50 per resolution with volume discounts. Only conversations resolved by the AI Agent without human handoff are billed. See full pricing on the pricing page.

Bots just reply. AI Agents actually grow revenue.

A StarlixAI Agent greets your visitors around the clock, gathers leads, and completes real tasks like scheduling meetings or checking order status. Trained on your own content, and ready to deploy in minutes.

9,000+ AI Agents launched by customers
80%+ of conversations resolved without a human
Affordable plans for teams of any size

CUSTOMER SUPPORT

StarlixAI

Usually responds within seconds

Hey there 👋 How can I help today?

Can I get a refund on order #4823?

Checking Shopify ordershopify.comstripe.com

Verifying refund policy

Calling Stripe API

Done — $89.40 refunded, and a confirmation is on its way to your inbox.

ResolvedReturns Policy.pdf · pg 4

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Teams around the world run their support on StarlixAI

WHY STARLIX AI

Your website visitors deserve better than a broken FAQ bot.

Old-school chatbots follow rigid scripts. They frustrate customers and push people away instead of converting them.

FEATURE	RECOMMENDED	OLD CHATBOT
Accuracy	80%+ resolution rate2.5× higher	~30%Scripted answers only
How it works	Natural language AI	Scripted rules
Knowledge sources	Website, docs, PDFs, APIs, CRM	FAQ only
Setup time	Minutes	Weeks
Off-script questions	Answers naturally	I didn't understand that
Customer experience	Human-like, conversational replies	Robotic conversations
Maintenance	Self-improving with content sync	Continuous rule updates
Languages	100+ automatically	Manual translation
Analytics	Conversation analytics and insights	Basic logs
Cost	Free/ paid from $19.99/mo	Fixed monthly seatsSee pricing

One AI agent, three jobs handled.

Point it at your highest-volume conversations first, then let it grow from support into sales and ecommerce.

SSupport Agent

LIVE

A customer asks where their order is and when it'll show up.

It pulls up the order, gives a real ETA, and wraps the conversation without ever looping in a human.

Closes tickets on its own

Customer Support, The AI clears out the repetitive tickets by itself, freeing your team to focus on the cases that genuinely need a person.

Learn more

SSales Agent

LIVE

A visitor asks whether the product works for a 20-person team.

It answers on the spot, grabs their contact info, and sends the lead to sales with the full context attached.

Turns traffic into pipeline

Lead Generation & Sales, Don't let visitors leave empty-handed. The AI responds before they bounce and pushes every qualified lead straight into your CRM.

Learn more

SShop Assistant

LIVE

A shopper wants to know if a sweater runs true to size and ships to Germany.

It checks the size guide, confirms the shipping destination, and keeps the shopper moving toward checkout.

Keeps carts from stalling

Ecommerce, Product specs, shipping, returns — shoppers get instant answers right in your storefront instead of tabbing over to a competitor.

Learn more

HOW IT WORKS

Live in minutes.

Sources3 indexed

Product FAQdocs.company.com

Returns PolicyIndexed

2,140 items

Connect

Upload your website, docs, FAQs, and PDFs. StarlixAI grounds every answer in your actual content.

Live

Chat Widget Active

WhatsApp Active

Helpdesk Active

Deploy

Drop the chat widget on your site and connect WhatsApp, Slack, or your helpdesk - one agent, every channel.

Resolve Online

Where's my order?

Ships tomorrow by 5 pm. Tracking sent to your email.

Resolved · No escalation

Resolve

The AI Agent handles conversations automatically while your team reviews the inbox and steps in when needed.

Platform to build reliable AI Agents

Build AI

AI Personality
Custom Prompt
AI Guidelines
Knowledge Base
API & MCP Actions

Deploy

Chat Widget
Chat Page
Messaging Apps
Helpdesks
Internal Tools

Support

Inbox
Human Handoff
Escalation Rules
Multilingual Conversations
Conversation Rating

Analyze

Why AI Said That
Sentiment Analysis
Resolution Tracking
Topics
AI Insights & Content Gaps

Explore the Platform

The StarlixAI team was incredibly helpful. They offered detailed guidance and responsive support, ensuring our AI Assistant is perfectly aligned with our brand and customer service goals. StarlixAI has dramatically improved our customer engagement by ensuring we are always available, regardless of time zones.
Nicolás Lacayo
Customer Support Director at Novuskills

Works with the tools you already use.

Deploy your AI chatbot on your website in minutes - or connect it to your existing stack. No migration required.

Connect to your existing platform today

See for yourself how it addresses all your customer service questions.

Frequently Asked Questions

An AI chatbot for a website is a conversational system embedded in your site that answers visitor questions, captures leads, and takes actions. Unlike a rule-based bot, StarlixAI generates responses on the fly using your own content (website, docs, FAQs, PDFs) and adapts to phrasing it has not seen before. It can also call into your business systems for order lookups, refunds, booking, and CRM updates.

Got more questions? Contact us

Give your website an AI engine in under a minute.

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